curl --request POST \
--url https://api.hubmessage.io/whatsapp/businesses/{wabaId}/templates \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"name": "order_update_v1",
"category": "UTILITY",
"language": "en_US",
"components": [
{
"type": "BODY",
"text": "Hello {{1}}, your order {{2}} has been updated to {{3}}, see you soon.",
"example": {
"body_text": [
[
"Ana",
"ORD-1024",
"in transit"
]
]
}
}
]
}
'{
"id": "1613165359891625",
"status": "PENDING",
"category": "UTILITY"
}{
"error": "Newport request failed",
"value": {
"errors": [
{
"description": "",
"name": "META_WHATSAPP_ERROR",
"message": "Your message could not be sent because it contains content that other people on Facebook have reported as abusive.",
"code": "368"
}
]
}
}{
"error": 401,
"message": "Unauthorized"
}{
"error": {
"errors": [
{
"code": "100",
"name": "META_WHATSAPP_ERROR",
"subCode": "2388024",
"message": "Invalid parameter",
"description": "There is already English (US) content for this template. You can create a new template and try again."
}
]
}
}Templates
Create template
Create a new template and submit for Meta approval
POST
/
whatsapp
/
businesses
/
{wabaId}
/
templates
curl --request POST \
--url https://api.hubmessage.io/whatsapp/businesses/{wabaId}/templates \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"name": "order_update_v1",
"category": "UTILITY",
"language": "en_US",
"components": [
{
"type": "BODY",
"text": "Hello {{1}}, your order {{2}} has been updated to {{3}}, see you soon.",
"example": {
"body_text": [
[
"Ana",
"ORD-1024",
"in transit"
]
]
}
}
]
}
'{
"id": "1613165359891625",
"status": "PENDING",
"category": "UTILITY"
}{
"error": "Newport request failed",
"value": {
"errors": [
{
"description": "",
"name": "META_WHATSAPP_ERROR",
"message": "Your message could not be sent because it contains content that other people on Facebook have reported as abusive.",
"code": "368"
}
]
}
}{
"error": 401,
"message": "Unauthorized"
}{
"error": {
"errors": [
{
"code": "100",
"name": "META_WHATSAPP_ERROR",
"subCode": "2388024",
"message": "Invalid parameter",
"description": "There is already English (US) content for this template. You can create a new template and try again."
}
]
}
}Overview
Creates a new message template and submits it for Meta approval. The template starts withPENDING status and is updated to APPROVED or REJECTED after review.
Use the Sync templates endpoint to force a status update.
The template name must be in
snake_case, with no spaces or special characters. Once created, the name cannot be changed.The
wabaId is obtained from the List WABAs endpoint.Authorizations
Secret Key generated in the Hub Message Security panel
Path Parameters
WABA ID (obtained via List WABAs)
Example:
"428083093730937"
Body
application/json